The present general conditions of sale apply exclusively between Over the Edge Farm (hereinafter “Us/We”) and any person visiting or making a purchase via the site www.otefarm.eu (hereinafter ” website “)
We do our utmost to provide accurate information and to make updates to the information disseminated and we reserve the right to correct, at any time and without notice, the content.
However, the information available on the Website is provided “AS IS” without warranty of any kind, either implied or explicit, including but not limited to integrity, accuracy, timeliness, availability, reliability Or the completeness of the information, products, accessories appearing on the Website or their suitability for the use that the Purchaser intends to make of them. We can not be held responsible for items sold on its website, especially in case of non-compliance with their use. We shall not be liable for any damage caused to the Purchaser or to a third party resulting from such non-conforming use.
Accordingly, the fact of placing an order on the website implies buyer’s adhesion to these general conditions of sale
Customer service :
For any information, question or advice, our customer service is at your disposal:
Mail: N.Morag, Mte de Nossa Senhora, CP 7373, S.Martinho das Amoreira, 7630-536 Beja Portugal
TELEPHONE: +351 968 7740 22 Monday to Friday from 9:00 am to 4:30 pm GMT
emal info@otefarm.eu
2. PRICES:
The prices indicated on the Site are indicated in Euros VAT excluded except shipping costs. VAT applies to the countries of the European Union, except in the following cases: professional clients resident in the European Community (except France) with an intra-Community VAT number and all customers having An address outside the European Union. Prices are subject to variation during the year, it being understood that the products ordered are invoiced at the prices in force at the time of registration of the order.
The products remain the entire property of Nayana Morag/Over the Edge Farm until the complete withdrawal of the price by said party.
3. THE FOLLOWING STEPS TO ORDER ARE:
You select the item (s) of your choice and add them to the shopping basket; You can at any time check the contents of your shopping cart, the corresponding price and make any necessary changes. You login (e-mail and password). If you are a new customer, you must create an account and identify yourself by entering a valid email address and a password (personal and confidential) which will be used later to identify you on the Site.
The provision of personal information necessary for the processing and delivery of orders is mandatory. When you click on the button “Send” your order is then processed by our Customer service. Upon registration of your order, a detailed estimate of your order will be sent back to you.
4. PRODUCT AVAILABILITY
Our offers of products offered on the Site are valid only within the limit of the available stocks. In case of unavailability of the product after placing your order, we promise to inform you within 8 days and to indicate the waiting period for receipt of this product. If you wish, you can request cancellation (refund within 15 days) or exchange of your order by calling us at +351 968 774022 Monday to Friday from 9:00 am to 4:30 pm or by contacting us by e- email.
5. PAYMENT
The payment of your purchases on the Site is carried out exclusively in Euros and by bank card or Paypal. Any purchase is payable in cash and without discount when ordering. Online payment by credit card is completely secure via Stripe or Paypal. You then make your purchases safely.
6. DELIVERY
Our sales and prices are from Odemira, Portugal. The products are delivered worldwide, according to the address of your choice as indicated during the ordering process. It is your responsibility to provide us with all the details necessary for the proper routing of your order. You will be delivered at the latest within 10 working days after the validation of your order. Parcels will be sent to you by post this fee is included in the cost of shipping.
7. RIGHT OF RETURN – SATISFIED OR REFUNDED GUARANTEE
If your product does not meet your expectations, do not worry. Simply return it to us in its original packaging, in perfect condition, within 10 days of its receipt by you. We undertake to exchange it or, if you wish, to refund it by check within 15 days of its receipt by us according to the following terms:
The parcel is returned unopened, we will refund the price of the parcel and any shipping costs.
The product is returned of your will, we will refund the price of the product to you, the expenses of return remaining at your expense.
The product is returned due to our responsibility, we refund the product, the shipping and return costs if any.
8. THE CONSUMER WARRANTY
You benefit from the legal guarantee of the hidden defects on the products delivered.
9. RESPONSIBILITY
The products offered comply with the Portuguese legislation in force. Nayana Morag/Over the Edge Farm can not be held liable for non-performance of the contract concluded in case of stock shortage or unavailability of the product, force majeure, disturbance or strike total or partial especially postal services and means of transport and / or communications. We will not be liable for any consequential damages resulting from the present, loss of use, loss of profit, loss of chance, damage or expenses.
Nayana Morag/ Over the Edge Farm recalls that under article 1124 of the Civil Code, non-emancipated minors are incapable of contracting. Therefore, orders for minors must be made through parental authority. In case of accidental collection of personal data relating to a minor, parental authority has the capacity to oppose their retention and / or transmission to third parties.
Hyperlinks may refer to websites other than the present. Nayana Morag/ Over the Edge Farm waives all liability in the event that the contents of these websites contravene the legal and regulatory provisions in force.
Furthermore, Nayana Morag/ Over the Edge Farm recalls that any creation of a hypertext link to the homepage of this Site or any other page of the Site is subject to the express prior written agreement of Nayana Morag/ Over the Edge Farm.
10. APPLICABLE TEXTS / JURISDICTION
This agreement is subject to Portuguese law. In case of dispute the Portuguese courts will be competent only.
11. MODIFICATION OF THE GENERAL CONDITIONS OF SALE
Given the possible evolutions of the Site, Nayana Morag/ Over the Edge Farm reserves the right to adapt or modify at any time the present general conditions of sale. The new general conditions of sale will, if necessary, be brought to the attention of the customer by online modification and will apply only to sales made after the change.
